Preferred Customer Service Representative in Lower Mainland

Job Type
Part-Time
Desired Education Level
High School
Experience
No Experience needed - Paid Training!
Requirements
Self motivated individual with pleasant telephone demeanor
  • Ability to recognize and rectify problems
  • High School graduate or equivalent
  • Industry experience helpful, but not necessary
  • Basic mathematics skills
  • Basic computer skills helpful
  • Outside sales experience helpful, but not necessary 
Position Summary

Under general supervision, places daily telephone calls from a report generated from our
customer database (warm leads). The Preferred Customer Service Representative proposes Coit come out and gives a free written estimate or does the actual cleaning on any of our services. Qualified candidates should have previous telemarketing experience but training is available. 

·       Friendly Office Environment

·       Flexible schedule

·       Excellent earnings potential

Essential Functions
  • Provides prompt and professional service to all customers. This includes being polite, courteous and respectful.
  • Follows telephone script as prescribed by company
  • Makes follow up calls to customers in order to re-solicit business
  • Demonstrates professional knowledge of all company products and services.
  • Determines customer requirements and can effectively explain cleaning procedures to customer.
  •  Ask customers for additional business (such as fabric guard, upholstery cleaning, etc.)
Other Duties
  • Maintain a high level of personal grooming and appearance.
  • Meet company standards for attendance and punctuality.
  • Maintain effective working relationships at all levels of the company, including other departments and outside staff.
  • Attend training meetings as required.
  • Perform all other duties as assigned.
General Information
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Desired Job Type
Schedules Available
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Are you at least 18 years old?
if under 18, hire is subject to verification that you are of the minimum age.
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