Frequently Asked Questions

• Shut off the water source (if possible)
• Call COIT’s emergency water damage restoration team
• Avoid electrical hazards and standing water
• Begin drying efforts with fans and dehumidifiers if available

• Emergency water extraction
• Drying and dehumidification
• Structural drying (walls, floors, ceilings)
• Mold prevention and sanitation
• Insurance claim assistance
• Proper documentation noting it was dried properly

Minor water damage: 1-3 days

Major flooding and structural drying: 5-7+ days

Yes! Mold can start growing within 24-48 hours. That’s why immediate drying and dehumidification are critical. Dormant mold damage could be reactivated immediately if left untreated. 

It depends on the cause and source of the water. Sudden damage (like a burst pipe) is usually covered, but gradual leaks may not be. Groundwater entering the home is typically not covered unless you have flood insurance.